Privacy Policy
Effective Date: Jan 01, 2025
Last Updated: July 29, 2026
Radiant Health Direct Primary Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website at radianthealthdpc.com.
This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our online appointment request forms.
1. Information We Collect
We keep our website data collection minimal. We only collect personal information that you voluntarily provide to us when you fill out a contact form or request an office appointment. This information includes:
Full Name
Email Address
Phone Number
General Inquiry / Appointment Preference details
2. How We Use Your Information
We use the personal information collected through our website solely for standard administrative and scheduling purposes, including:
Contacting you regarding your request for an office appointment or consultation.
Responding to your general inquiries about our Direct Primary Care services and membership plans.
Sending appointment confirmation or reminder communications.
We do not sell, rent, or lease your personal information to third parties, marketers, or data brokers.
3. No Physician-Patient Relationship
Submitting a contact form, appointment request, or inquiry through this website does not establish a formal doctor-patient relationship with Radiant Health Direct Primary Care or any of its healthcare providers. A physician-patient relationship is established only after completing our formal enrollment process and signing our Direct Primary Care Patient Agreement.
Emergency Notice: Please do not submit emergency medical requests through our website contact forms. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room immediately.
4. Text Messaging (SMS) Consent
If you provide your phone number and opt-in to receive text messages from us regarding scheduling or practice updates:
We will use your mobile number strictly for direct communications related to your care or scheduling requests.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
You can opt-out of receiving SMS messages at any time by replying STOP to any text message, or by contacting our office directly.
5. Website Cookies and Tracking Technologies
Our website uses essential cookies and basic analytical tools to ensure proper site functionality and to understand website visitor traffic. You can manage your cookie preferences at any time by clicking on the Cookie Preferences banner on our website or adjusting your browser settings.
6. HIPAA & Protected Health Information (PHI)
This Website Privacy Policy applies specifically to information collected through our public website. Once you formally enroll as a patient, your personal health information (PHI) is protected under federal HIPAA regulations.
To learn more about how we handle, protect, and disclose protected health information for enrolled patients, please review our separate HIPAA Notice of Privacy Practices page.
7. Data Security
We implement reasonable technical and organizational security measures—including SSL (Secure Sockets Layer) encryption—to protect the confidentiality of the personal information submitted through our website contact forms. However, please note that no transmission of data over the Internet can be guaranteed to be 100% secure.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our website data practices, please contact us at:
Radiant Health Direct Primary Care
Address: 270 James Bohanan Dr, Vandalia, OH 45377
Phone: 937-915-6531
Email: admin@radianthealthdpc.com